Your privacy is our priority. Find out exactly how ikiss collects, uses, and protects your personal information at all times.
All member data is stored on servers protected by high-level encryption.
You have the right to access, correct, or request the deletion of your data at any time.
Your data is never sold or shared with third parties without your written consent.
The ikiss Privacy Policy complies with Malaysia's Personal Data Protection Act 2010.
This document outlines ikiss's commitment to protecting your privacy. By using the ikiss platform, you agree to the collection and use of information as described in this Privacy Policy. Please contact us if you have any enquiries.
Ikiss is an online entertainment and gaming platform operating in Malaysia. We understand that your trust in our platform depends not only on the quality of the games we offer, but also on how responsibly and with integrity we handle your personal information.
This Privacy Policy details the types of information we collect from you, how it is used, with whom it may be shared under limited circumstances, and the security measures we take to keep your data protected at all times. This document also outlines your personal data rights and how to exercise them.
The ikiss Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection industry standards. We are committed to continuously updating and improving our privacy practices in line with technological developments and applicable legal requirements.
Ikiss collects various types of information to enable us to provide a secure, personalized, and high-quality service to every member. Information collected is limited to what is strictly necessary for platform operations.
Ikiss never collects credit or debit card information directly. All payment transactions are processed through trusted, PCI DSS-compliant third-party payment service providers.
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity & Contact | Account registration, identity verification, communications | Contract Fulfilment |
| KYC Documents | Age verification, fraud prevention, AML compliance | Legal Obligation |
| Financial Information | Deposit & withdrawal processing, transaction verification | Contract Fulfilment |
| Technical Data | Account security, fraud prevention, technical analysis | Legitimate Interest |
| Usage Data | Service improvement, experience personalisation | Legitimate Interest |
| Marketing Data | To send related promotions and offers | Your Consent |
The personal information we collect is used responsibly and only for legitimate purposes. ikiss will not use your data for any purpose beyond what is stated in this Privacy Policy without obtaining your consent first.
Ikiss does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in the course of operating the platform, we may need to share certain data with the following parties under limited and controlled circumstances:
Ikiss works with carefully selected third-party service providers, including payment processors, gaming software providers, identity verification services, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by ikiss.
We may be required to disclose your information to government authorities, law enforcement, or regulatory bodies where there is a legal obligation to do so, or where we have reasonable grounds to believe that such disclosure is necessary to prevent crime or protect the public interest.
In the event of a merger, acquisition, or sale of ikiss assets, member information may be transferred as part of the business assets. In such cases, you will be notified in advance, and the acquiring party will be required to comply with ikiss's existing Privacy Policy.
ikiss Guarantee: In all data-sharing situations, ikiss ensures equal or greater protection is applied to your data. We never share your data with third-party advertisers without your explicit consent.
Ikiss invests seriously in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, loss, alteration, or unintended disclosure.
While ikiss takes all reasonable steps to protect your data, no method of data transmission or storage over the internet can be guaranteed 100% secure. We encourage you to use a strong password and never share your login credentials with anyone.
Ikiss uses cookies and similar tracking technologies to enhance your user experience, analyze platform performance, and maintain the security of your login session.
You can manage or disable non-essential cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ikiss platform. For guidance on managing cookies in your browser, please refer to your browser's help section.
As a data subject, you have certain rights regarding your personal information held by ikiss. ikiss is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have full control over your personal data — ikiss makes it easy for you to exercise every one of these rights
You have the right to request a copy of all personal information ikiss holds about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or incomplete, you have the right to request an immediate correction at no extra charge.
You may request the deletion of your personal data when it is no longer required, subject to applicable legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
In certain circumstances, you may request that ikiss restrict how your data is processed while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, contact the ikiss privacy team by email at [email protected] or via 24/7 live chat within the platform. We will verify your identity before processing any request to ensure the security of your data.
Ikiss retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws in Malaysia.
Once the retention period expires, your data will be securely deleted or anonymised in a manner that prevents re-identification of any individual.
The ikiss platform is strictly for individuals aged 21 and above. ikiss does not intentionally collect or process personal information from anyone under the age of 21. If we discover that personal information of a minor has been collected without adequate age verification, we will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian concerned that your child has registered on the ikiss platform, please contact us immediately at [email protected] and we will investigate and take appropriate action within 24 hours.
Ikiss reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements in how we protect your information.
Any material changes to this Privacy Policy will be communicated to you via in-platform notifications or email to your registered address at least 14 days before the changes take effect. The latest version of this Privacy Policy is always available on this page, with a clear update date shown at the top.
Your continued use of the ikiss platform after any amendments take effect will be considered acceptance of the updated policy. We encourage you to review this page periodically.
Ikiss takes every privacy-related inquiry, concern, or complaint seriously. Our dedicated privacy team is ready to assist you:
We are committed to handling every privacy-related inquiry thoroughly, professionally, and in a timely manner. If you are not satisfied with our response, you also have the right to refer your complaint to the Department of Personal Data Protection Malaysia for independent review.
ikiss Commitment: Your privacy is not just a legal obligation — it is a core value we uphold in every business decision. Your trust is the foundation of everything we do at ikiss.
We don't just comply with the law — we go beyond the minimum standards
The ikiss Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 — ensuring your rights are protected under a recognised legal framework.
Ikiss does not build personal profiles of you for sale to advertisers. Any data analysis is conducted internally and solely to improve your experience on the platform.
Don't want to receive promotional emails? Unsubscribe with a single click via any email we send, or contact our support team and we'll handle it within 24 hours.
Your data is stored in high-grade data centres with multi-layered physical and digital security — including biometric access control and continuous security monitoring.
When your data is no longer needed, ikiss applies certified data erasure methods to ensure your information cannot be recovered by any party.
Ikiss provides a Privacy Policy that is clear and easy to understand — so every Malaysian member truly knows their rights without having to decipher technical documents.